Tax-free shopping FAQ’s
Q: How do I file a VAT refund claim?
A: Go to our partner vatfree.com to create your claim.
Q: Do I qualify for tax-free shopping?
A: Yes, provided you ship or take your purchases to a non-EU country.
Did you know that you can get a VAT refund and save money on your purchases in our shop? You can save more than 15% if you export the goods to a non-EU country!
You can export goods:
These are the conditions:
The goods are for personal use (not for a company)
You export the goods to a country outside the EU
You export the goods within three months after the month of purchase or delivery;
You order for a minimum purchase amount per day. In the Netherlands, this is €50 including VAT (so you can add up multiple receipts from one day if one receipt is under €50).
Your VAT refund claim will be handled by our partner vatfree.com. Submit your refund claim via the vatfree.com app or website. Keep the purchase receipt, you will be asked for a picture of the receipt and some documents such as your (masked) passport and shipping receipt.