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Tax-free shopping

Tax-free shopping FAQ’s

Q: How do I file a VAT refund claim?

A: Go to our partner to create your claim.

Q: Do I qualify for tax-free shopping? 

A: Yes, provided you ship or take your purchases to a non-EU country.

Did you know that you can get a VAT refund and save money on your purchases in our shop? You can save more than 15% if you export the goods to a non-EU country!

You can export goods:

These are the conditions:

  • The goods are for personal use (not for a company)

  • You export the goods to a country outside the EU

  • You export the goods within three months after the month of purchase or delivery;

  • You order for a minimum purchase amount per day. In the Netherlands, this is €50 including VAT (so you can add up multiple receipts from one day if one receipt is under €50).

Your VAT refund claim will be handled by our partner Submit your refund claim via the app or website. Keep the purchase receipt, you will be asked for a picture of the receipt and some documents such as your (masked) passport and shipping receipt.