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Privacy Policy

MTD Retail BV offers services and products through its website ( whereby your personal data is processed, also known as personal data. Personal data is carefully processed and secured by us, whereby we comply with the requirements of the privacy legislation (GDPR).

What personal data do we use?
When using our services and websites, you leave certain information behind. This may be personal data. Below you will find an overview of data that you can provide to us. For example, if you place an online order or register for our newsletter:
• First and last name;
• Address data;
• Telephone number;
• E-mail address;
• Payment details;
• Purchase history;
• Other personal data that you actively provide to us, for example data that you provide to us in correspondence (both verbally and in writing). 

In addition, data is also automatically collected when you visit our websites (depending on the cookie settings):

Location data;
• Activities on the website(s);
• (Temporary) IP address and, if possible, the site or e-mail of origin;
• Internet browser and device type;

What is the basis and for what purpose do we use your personal data?
According to privacy legislation, we may only use your data if there is a legal basis. We process your personal data if you have given permission for this, based on the execution of the agreement, legitimate interest or compliance with a legal obligation for the following purposes:
• Sending the order, processing the payment and communication about the order;
• Preventing and combating fraud;
• Identification;
• Security;
• Promotional actions;
• Social media;
• Personal advice;
• Contact with our customer service;
• Newsletter and email;
• Reviews and customer satisfaction survey;
• To comply with legal obligations, for example tax legislation;
• Analyzing your activities on the website in order to improve the website and to tailor the range of products and services to your preferences;
• Direct marketing;
• Analyzes for statistical and scientific purposes;
If we have processed your personal data for these purposes or for other purposes on the basis of permission, you can withdraw this permission at any time and without stating reasons.

How long do we keep your personal data?
We do not store and use your data longer than necessary. We then delete all personal data we have about you or we anonymize it, because we need certain data for internal analyzes and reports. Exceptions are the data that we have to keep for longer because the law obliges us to do so.

Are you under 18 years old?
If you are 18 years of age or younger, you must have your parent's or guardian's permission to use our website or place an order.

We may use cookies to improve your experience on our website. A cookie is a small piece of information that is stored on your computer when you visit our website. Cookies allow our website to recognize you when you visit us again. Cookies also ensure, among other things, that the website is fast, that you can visit our website safely and that we can detect errors on our website. If you do not want to receive cookies, you can change your settings in your browser and delete cookies. Please note: our website will then work less well.

Our website may contain links to other websites. We are not responsible for the content or privacy protection of these websites. We therefore advise you to always read the privacy statement of the relevant website.

Changes to this privacy statement
We may update this privacy statement from time to time. If we make a major change to this privacy statement, we will announce it on our website.

Do we share your personal data with third parties?
MTD Retail BV shares your personal data with other (third) parties if you have given explicit permission for this, or if this is necessary for the execution of the agreement or on the basis of legal obligations. The parties that receive access to your data from us may either only use this data to provide you with a service on behalf of MTD Retail BV or for their own purposes if they have a legal basis for doing so, in which case they are responsible for processing and protecting your data. To guarantee your privacy, we conclude processing agreements with parties that process your personal data on behalf of MTD Retail BV. In addition to strict security measures, your data is almost always stored within the European Union (EU). In the exceptional case that data is transferred to countries outside the EU, we will ensure that your privacy remains appropriately protected. MTD Retail BV nevertheless remains fully responsible for these processing operations and will therefore take all reasonable administrative, technical and physical measures to protect your personal data against unauthorized access, accidental loss or alteration thereof.

Contact (right to access and correct personal data)
If you want to access your personal data, or if you want to change or delete data, you can contact us at the address below. You can easily unsubscribe from the newsletter or adjust your e-mail preferences yourself in your personal account or via the link at the bottom of the newsletter itself.

By mail:
[email protected]

By post:
MTD Retail BV
Attn Customer Service
Scheldestraat 61
1078 GH, Amsterdam, The Netherlands.

If you are of the opinion that MTD Retail BV has used your personal data unlawfully or if you are not satisfied with the response of MTD Retail BV to your request for access, you have the right to report this to the Dutch Data Protection Authority or to go to court. . More information about this can be found at